Responsible Gaming
at 7000et

1 Our Commitment to Responsible Gaming

7000et takes its duty of care to players seriously. We are committed to fostering a gaming environment in Bangladesh where entertainment is the priority and harm is actively prevented. Responsible gaming is not an afterthought at 7000et — it is built into the foundation of how we operate, from how we design our platform features to how we train our support team to recognise and respond to players who may be experiencing difficulties.

Our responsible gaming framework covers four core principles:

• Prevention: Strict age verification ensures that only adults aged 18 and above can access the 7000et platform. We do not accept registrations from minors under any circumstances.
• Player empowerment: Every registered player has access to a full suite of self-management tools — including deposit limits, session time reminders, cooling-off periods, and self-exclusion — accessible at any time via the platform.
• Early intervention: Our platform monitors gameplay patterns for signs of distress or disordered gambling behaviour. Where our systems flag a concern, our trained support team will proactively reach out to the affected player.
• Ongoing support: Players who need help can contact our 24/7 live chat support at any time for confidential assistance, account management, or referral to specialist problem gambling resources.

We ask all players to engage with the 7000et platform honestly and responsibly. If you are struggling, please use the tools available to you or contact our support team — we are here to help, not to judge.

2 Age Restriction & Verification

7000et strictly enforces an 18+ age policy across all products and services. Gambling is not suitable for anyone under the age of 18, and we take our responsibility to prevent underage access extremely seriously. The following measures are in place to enforce this policy:

• Registration gate: All users are required to confirm their date of birth at the point of registration. Any user born less than 18 years before the registration date will be denied an account.
• KYC verification: Before any withdrawal is processed, all players must complete our Know Your Customer (KYC) process by submitting a government-issued photo ID (Bangladesh National ID card, passport, or driving licence) confirming their identity and date of birth. Accounts where age cannot be confirmed will be suspended until verification is completed.
• Random identity checks: In addition to standard KYC at withdrawal, 7000et reserves the right to request identity verification from any player at any time during their use of the platform. Failure to complete verification within the required timeframe will result in account suspension.
• Zero tolerance for underage gambling: If 7000et discovers that a player is or was under 18 at the time of registration, all winnings will be voided, all deposited funds will be returned to the payment source, and the account will be permanently closed. We will also report the matter to the relevant authorities where legally required.

3 Deposit Limits

One of the most effective tools for staying in control of your gambling spend is setting a deposit limit. 7000et allows every registered player to set personalised deposit limits that restrict how much money can be deposited into their account over a given time period. These limits apply across all payment methods — including bKash, Nagad, Rocket, Upay, and bank transfers.

The following deposit limit options are available:

• Daily deposit limit: Restricts the total amount you can deposit across any 24-hour rolling period.
• Weekly deposit limit: Restricts the total amount you can deposit across any 7-day rolling period.
• Monthly deposit limit: Restricts the total amount you can deposit across any 30-day rolling period.

Important rules governing deposit limits:

• Deposit limits can be set, reduced, or increased at any time via your account settings panel.
• Any reduction in a deposit limit takes effect immediately.
• Any increase in a deposit limit is subject to a mandatory 7-day cooling-off period before it takes effect. This prevents impulsive decisions made during a losing session from immediately increasing exposure.
• Once a deposit limit is reached for the relevant period, any further deposit attempts will be declined until the period resets or the limit is increased (subject to the cooling-off period).
• Deposit limits do not affect withdrawals — you can always withdraw available funds regardless of whether you have reached your deposit limit.

4 Time-Out Features

Sometimes a player may want to take a short break from gambling without committing to a full self-exclusion. 7000et's time-out feature allows you to temporarily suspend your account for a defined period, during which you will not be able to log in, place bets, deposit funds, or access any games on the platform.

Available time-out periods:

• 24 hours: A short pause — useful after a long session or a day of heavy losses.
• 7 days: A one-week break to clear your head and reassess your gaming habits.
• 30 days: A one-month cooling-off period for players who feel they need more space.

During a time-out period:

• You will not be able to log in to your 7000et account.
• No deposits can be made to the account.
• All pending bets placed before the time-out began will be settled normally.
• Any available balance in your account will remain safe and accessible once the time-out period ends.
• You will not receive promotional emails or bonus notifications during the time-out period.
• The time-out cannot be cancelled or shortened once activated. If you need a longer break, consider self-exclusion instead.

Session time reminders are a lighter-touch alternative to time-outs. You can set the platform to notify you after playing for 30 minutes, 1 hour, 2 hours, or any custom interval. These reminders appear as on-screen alerts and are designed to help you stay aware of the time you spend on the platform each session.

5 Self-Exclusion

Self-exclusion is our most powerful responsible gaming tool and is designed for players who believe their gambling has become, or is at risk of becoming, a serious problem. When you self-exclude from 7000et, your account is fully locked for the duration of the chosen period, with no possibility of reversal.

Self-exclusion periods available at 7000et:

• 6 months
• 1 year
• 2 years
• 5 years
• Permanent exclusion (indefinite, with no end date)

What happens when you self-exclude:

• Your account is immediately suspended. You will be logged out and will not be able to log back in during the exclusion period.
• All outstanding bets placed before the exclusion was activated will be settled and any winnings credited to your account balance.
• Any remaining balance in your account will be returned to your registered payment method. Contact our support team via live chat to initiate the return of your balance during a self-exclusion period.
• You will be removed from all marketing and promotional communications for the duration of the exclusion.
• The self-exclusion cannot be reversed or shortened during the chosen period. This is intentional — it is a firm commitment to your wellbeing, not a temporary inconvenience.
• At the end of a fixed-period self-exclusion, you may request account reactivation. This involves a mandatory review and a 24-hour reflection period before reactivation is confirmed.
• Permanent self-exclusion results in full and irreversible account closure.

6 Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or income level. It often develops gradually, which means many players do not recognise they have a problem until it has become serious. The following checklist highlights common warning signs. If you recognise several of these patterns in your own behaviour, we strongly encourage you to use our self-exclusion tools or contact our support team.

If you recognise three or more of the above patterns in your behaviour, you may be experiencing problem gambling. This is a recognised condition and not a personal failing. Please reach out for help — our support team, as well as specialist organisations, are available to assist you without judgement.

7 Support & Resources

If you or someone you know is struggling with problem gambling, a range of support options are available. You do not need to wait until things reach a crisis point — seeking help early leads to better outcomes. The following channels are available to 7000et players in Bangladesh:

8 Safer Gambling Tips

Following a set of personal guidelines before and during each gambling session can make a significant difference to your overall experience and financial safety. The tips below are recommended for all 7000et players, regardless of how long they have been gambling or how much they typically spend.

• Set a budget before you start. Decide in advance how much you are willing to spend and treat it as the cost of entertainment — not as an investment. Use bKash or Nagad deposit limits in your account settings to enforce this budget automatically.
• Never chase losses. Trying to win back money you have lost is one of the most common pathways into problem gambling. If you have reached your budget for the session, stop — the games will still be there tomorrow.
• Set a time limit. Use 7000et's session reminder feature to alert you after a set period. Gambling for long, uninterrupted periods impairs judgement and increases the likelihood of spending more than planned.
• Gamble only with disposable income. Never use money earmarked for rent, food, utilities, school fees, or savings. Gambling should come from entertainment budget, not essential funds.
• Do not gamble when emotional. Avoid gambling when you are stressed, angry, upset, or under the influence of alcohol. Emotional states impair decision-making and increase risk-taking behaviour.
• Take regular breaks. Step away from the screen every 30-60 minutes. Use the time to stretch, hydrate, and check in with how you are feeling emotionally and financially.
• Keep it balanced. Gambling should be one leisure activity among many. Make sure you maintain your other interests, social connections, and responsibilities alongside any time spent on 7000et.
• Know how the games work. Understanding that casino games and slots are based on random number generators (RNGs) — and that past results have no influence on future outcomes — helps set realistic expectations and reduces the temptation to develop flawed "systems".
• Use the tools available to you. 7000et provides deposit limits, time-out periods, and self-exclusion specifically to help you stay in control. There is no stigma in using these tools — they are there for every player.