Privacy Policy
7000et Data Protection

1 Information We Collect

7000et collects personal information from you in a number of ways — directly when you register and use the platform, automatically when you browse or interact with the site, and occasionally from trusted third-party sources as part of our verification processes. We only collect the information we genuinely need in order to provide you with a safe, personalised, and legally compliant gaming service.

Information you provide directly:

• Registration data: When you create a 7000et account, we collect your full name, date of birth, email address, phone number, and chosen username and password.
• KYC verification documents: To comply with our Know Your Customer obligations and to process withdrawal requests, we collect copies of government-issued identity documents (such as your Bangladesh National ID card, passport, or driving licence), proof of address, and proof of payment method ownership.
• Payment and transaction data: When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, we record the transaction amount, payment method reference, and timestamp. We do not store full bKash or Nagad PIN codes.
• Communications: If you contact our support team via live chat, we retain a record of that conversation, including any information you voluntarily share during the interaction.
• Responsible gaming preferences: If you set deposit limits, session time limits, or request self-exclusion, we record those preferences and any changes you make to them.
• Promotional participation: If you opt in to promotional offers or tournaments, we record your participation, wagering activity associated with the promotion, and outcome.

Information collected automatically:

• Device and browser data: IP address, device type and model, operating system, browser type and version, screen resolution, and preferred language settings.
• Usage data: Pages visited, games played, betting history, session duration, login timestamps, and navigation patterns within the platform.
• Cookies and tracking technologies: We use first-party cookies, session cookies, and analytics trackers to understand how players use the platform and to personalise your experience. See Section 5 (Cookies & Tracking) for full details.
• Geolocation data: Approximate geographic location derived from your IP address, used to apply jurisdiction-appropriate settings and to detect potential fraudulent access.

Information from third parties:

• Identity verification agencies and document authentication services used to validate KYC submissions.
• Fraud prevention and anti-money laundering (AML) screening services that may provide risk scores or flagged data associated with your name, email address, or payment identifiers.
• Payment processors (bKash, Nagad, bank partners) who confirm the status and outcome of transactions.

2 How We Use Your Data

7000et uses the personal information we collect for the following specific purposes. We do not use your data for any purpose beyond those listed here without first obtaining your explicit consent or where required by applicable law.

We will never sell your personal data to third parties for their own marketing purposes. We will never use your data to make fully automated decisions that produce legal or similarly significant effects on you without providing an opportunity for human review upon request.

3 Legal Basis for Processing

Every time 7000et processes your personal data, we do so on one or more of the following legal grounds. Understanding these grounds helps you exercise your rights effectively:

• Contract performance: Processing your data is necessary in order for us to provide you with the services you have signed up for — including maintaining your account, processing transactions, and delivering game outcomes. Without this processing, we cannot fulfil our obligations to you as a registered player.
• Legal obligation: As an online gaming operator, 7000et is subject to obligations under applicable offshore gaming regulations, AML frameworks, and financial services requirements. Processing your identity documents, transaction records, and responsible gaming data is required by these obligations.
• Legitimate interests: We process certain categories of data — such as IP addresses for fraud detection, session data for platform security, and aggregated analytics for service improvement — on the basis of our legitimate business interests. We conduct a balancing test before relying on this ground to ensure that our interests do not override your rights and freedoms.
• Consent: For optional activities such as receiving marketing emails, participating in certain personalisation features, or accepting non-essential cookies, we rely on your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

4 Data Sharing & Disclosure

7000et does not sell, rent, or trade your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the specific purpose identified.

Service providers and data processors: We engage carefully selected third-party companies to help us operate the platform. These include:

• KYC and identity verification providers who validate the documents you submit during account verification.
• Payment processing partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank) who facilitate deposit and withdrawal transactions.
• AML screening and fraud prevention services that assess transaction risk and flag potentially suspicious activity.
• Cloud hosting and infrastructure providers who store platform data in secure, access-controlled environments.
• Customer support software providers who power the 24/7 live chat facility on the platform.
• Analytics providers who help us understand aggregate, anonymised usage patterns to improve the platform experience.

All third-party processors are bound by data processing agreements that restrict their use of your data to the specific purposes for which they have been engaged, and prohibit further disclosure without our authorisation.

Legal and regulatory disclosures: We may disclose your personal information to relevant authorities, regulators, or law enforcement agencies if we are legally required to do so, or if we reasonably believe such disclosure is necessary to:

• Comply with a legal obligation, court order, or regulatory requirement.
• Detect, investigate, or prevent fraud, money laundering, or other criminal activity.
• Protect the rights, property, or safety of 7000et, our players, or the public.

Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of the assets of 7000et, your personal data may be transferred to the successor entity. We will notify registered players via the email address on file before any such transfer takes effect and prior to your data becoming subject to a materially different privacy policy.

5 Cookies & Tracking

7000et uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how players interact with the site. This section explains the types of cookies we use and how you can manage them.

What are cookies? Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to retrieve stored preferences or session information.

Types of cookies we use:

• Strictly necessary cookies: These cookies are essential for the platform to function. They enable core features such as session management, login authentication, and security token validation. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming limit configurations — so that you do not have to reset them each session.
• Analytics cookies: We use first-party analytics cookies to collect aggregated, anonymised data about how players navigate the platform. This data helps us identify usability issues and improve the overall experience. No personally identifiable information is transmitted via analytics cookies.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts. These cookies collect device fingerprinting data and session anomaly indicators.

7000et does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural profiling technologies. We do not participate in programmatic advertising networks that rely on cookie-based audience targeting.

6 Data Retention

7000et retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

After the applicable retention period has elapsed, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and business analysis purposes.

7 Your Privacy Rights

As a data subject, you have a number of rights regarding your personal information held by 7000et. We are committed to honouring these rights and will respond to all verified requests within a reasonable timeframe (typically 30 days). To exercise any of the rights described below, please contact our support team via the 24/7 live chat facility on the platform.

• Right of access: You have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed. We will provide this in a clear, structured format.
• Right to rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw your consent and there is no other legal basis for continued processing. Note that this right may be limited where we have an overriding legal obligation to retain the data (such as AML record-keeping requirements).
• Right to restriction of processing: In certain circumstances, you may request that we limit the processing of your personal data — for example, while a dispute about its accuracy is resolved.
• Right to data portability: Where processing is based on your consent or on contract performance, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.

8 Data Security

7000et takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:

• 256-bit SSL/TLS encryption: All data transmitted between your browser or device and the 7000et platform is encrypted using industry-standard 256-bit SSL/TLS protocols. This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Encrypted data storage: Sensitive data at rest — including KYC documents, payment references, and authentication credentials — is stored in encrypted form using AES-256 encryption on access-controlled infrastructure.
• Access controls: Access to personal data within 7000et's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged, and access rights are reviewed regularly.
• Regular security audits: The platform undergoes periodic independent security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Fraud detection systems: Automated systems monitor login activity, transaction patterns, and device behaviour in real time to detect and respond to potential account compromise or fraudulent activity.
• Incident response: In the event of a confirmed data breach that poses a risk to your rights and freedoms, 7000et will notify affected players via their registered email address without undue delay, and will take immediate steps to contain and remediate the breach.

While we employ rigorous security measures, no online platform can guarantee absolute security. You are also responsible for protecting your own account: use a strong, unique password, do not share your login credentials, and contact our support team immediately if you suspect your account has been accessed without your authorisation.

9 Third-Party Links

The 7000et platform may from time to time contain references to third-party payment providers (such as bKash and Nagad) or game software providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). These references do not constitute endorsement of those parties' privacy practices, and 7000et is not responsible for the content or privacy policies of any third-party services.

When you interact with a third-party payment provider — for example, when completing a bKash or Nagad transaction — you are subject to that provider's own terms of service and privacy policy. We encourage you to review the privacy documentation of any third-party service you use in connection with your 7000et account.

7000et does not embed third-party advertising networks, social media trackers, or affiliate tracking pixels on any page of the platform. Any data sharing with our listed service providers is governed by the data processing agreements described in Section 4 (Data Sharing & Disclosure).

10 Policy Updates & Contact

7000et reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this policy, we will notify registered players via the email address on file at least 7 days before the updated policy takes effect. For minor or non-material changes (such as formatting corrections or clarifications that do not alter the substance of the policy), we will update the "Effective" date at the top of the page without separate notification.

Your continued use of the 7000et platform after a revised Privacy Policy takes effect constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue use of the platform and contact our support team to request account closure and data deletion where applicable.

Contact us about privacy: If you have any questions, concerns, or complaints regarding this Privacy Policy or 7000et's data practices, please contact our dedicated support team:

• Live Chat: Available 24 hours a day, 7 days a week via the platform. This is the fastest way to reach our team for privacy-related queries.
• Email (plain text): support at 7000et.net — responses typically within 2 business days (Bangladesh Standard Time, UTC+6).

We treat all privacy-related queries with the highest priority and are committed to resolving your concerns in a timely, transparent, and respectful manner.