7000et Frequently
Asked Questions

7000et requires a government-issued photo ID to complete account verification (KYC) before processing any withdrawal. Accepted documents include your Bangladesh National Identity Card (NID), a valid passport, or a driving licence. You will need to upload a clear photo or scan of the front and back of the document. In some cases, a selfie holding the document may also be requested. Verification is typically completed within 24 hours of submission. Accounts that have not completed KYC can still deposit and play, but withdrawals will be held until verification is approved.

You can reset your 7000et password instantly via the "Forgot Password" link on the login page. Enter the mobile number or email address linked to your account, and a password-reset code will be sent to you. Enter the code on the reset page and set a new strong password. If you no longer have access to the phone number or email on your account, contact the 7000et support team via 24/7 live chat and they will assist you with identity-verified account recovery. Always choose a password that combines letters, numbers, and symbols for maximum security.

No — 7000et strictly enforces a one-account-per-person policy, and operating multiple accounts is a violation of our Terms & Conditions. If duplicate accounts are detected, all associated accounts may be suspended, any bonuses forfeited, and winnings voided pending investigation. Each player is identified by their verified identity documents, so attempting to register with different phone numbers using the same ID will be flagged during KYC. If you believe your original account has been compromised or you have forgotten your login details, please contact our support team via live chat rather than creating a new account.

To permanently close your 7000et account, contact our support team via 24/7 live chat and submit a formal account closure request. Before closing, ensure you have withdrawn any remaining balance to your preferred payment method — bKash, Nagad, Rocket, or your linked bank account. Outstanding bonus funds tied to incomplete wagering requirements will be forfeited upon closure. If you are closing your account due to concerns about gambling, we encourage you to consider our self-exclusion options instead, which are specifically designed to protect players experiencing difficulties. Account closure is permanent and cannot be reversed.

bKash deposits on 7000et are processed almost instantly and typically reflect in your account balance within 1–2 minutes. To deposit via bKash, log in to your 7000et account, navigate to the Deposit section, select bKash as your payment method, enter the amount, and follow the on-screen instructions to complete the transaction using your bKash mobile number and PIN. If your deposit does not appear within 10 minutes, keep your bKash transaction reference number and contact our live chat support team, who can manually verify and credit the transaction.

The minimum deposit on 7000et is ৳500, and the minimum withdrawal amount is ৳1,000, applicable across all supported payment methods. These thresholds apply whether you are using bKash, Nagad, Rocket, Upay, or a bank transfer via Dutch-Bangla Bank, BRAC Bank, City Bank, or other supported institutions. Maximum deposit and withdrawal limits vary by payment method and account verification status — fully KYC-verified accounts typically enjoy higher daily limits. For the most current limit schedule, check the Payments section within your 7000et account or ask the support team via live chat.

Most withdrawals on 7000et are processed within 1–24 hours, depending on the payment method chosen and whether your account is fully verified. Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically the fastest, with funds arriving within a few hours of approval. Bank transfers to Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank may take up to 2 business days. Withdrawals requested on weekends or Bangladeshi public holidays may experience slight delays. Completing your KYC verification in advance is the single most effective way to avoid withdrawal delays on 7000et.

7000et does not charge platform-side fees on standard deposits or withdrawals for verified accounts. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction charges, which are outside 7000et's control. For example, bKash applies its standard cashout fee when funds are transferred to your bKash wallet. Always check your payment provider's current fee schedule before initiating a withdrawal. If you believe an unexpected fee has been applied by 7000et directly, contact the support team via live chat with your transaction reference for review.

Yes — 7000et supports deposits and withdrawals via Nagad, Rocket (Dutch-Bangla Mobile Banking), and Upay in addition to bKash. All four mobile financial services are available from the Deposit and Withdrawal sections of your 7000et account. Nagad deposits are particularly fast and typically credit within 1–3 minutes. Rocket (DBBL) is a popular choice for players whose primary banking relationship is with Dutch-Bangla Bank. To use any of these methods, simply select your preferred service from the payment options menu and follow the prompts — no additional setup is required beyond having an active mobile wallet account.

7000et offers a comprehensive range of cricket betting markets covering BPL, IPL, T20 World Cup, ICC events, and Bangladesh Tigers international matches. Available market types include match winner, top batsman, top bowler, total runs (over/under), method of dismissal, next wicket, player performance props, and live in-play betting on every ball. BPL (Bangladesh Premier League) matches receive special coverage with enhanced odds and boosted markets during the tournament season. For international fixtures featuring the Bangladesh Tigers, 7000et typically offers over 30 individual betting markets per match, making it one of the most comprehensive cricket betting options for Bangladeshi players.

All slot games on 7000et use certified Random Number Generators (RNGs), which means every spin outcome is completely independent and cannot be predicted or influenced. RNG technology is the industry standard for fair online slot gaming — each spin is a statistically independent event, and previous results have no effect whatsoever on future outcomes. The slot games available on 7000et are supplied by reputable studios including Pragmatic Play, NetEnt, Microgaming, and Spribe, all of which submit their RNG systems to regular independent audits. The theoretical Return-to-Player (RTP) percentage for each game is published in the game information panel.

Yes — the full 7000et games library, including slots, live casino, and sports betting, is accessible directly from any modern mobile browser on Android or iOS. No app download is required. The platform is built with a responsive design that adapts automatically to smartphone and tablet screen sizes, delivering a smooth gameplay experience even on 4G connections common across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh. For the best mobile experience, use a current version of Chrome, Firefox, or Safari and ensure your mobile data or Wi-Fi connection is stable before starting a live casino session or in-play cricket bet.

RTP (Return to Player) varies by individual slot title, but most games in the 7000et slots library have an RTP between 94% and 97%. RTP represents the theoretical percentage of all wagered money that a slot will return to players over a very large number of spins — it is a long-run statistical average, not a guarantee for any individual session. For example, a game with 96% RTP returns ৳96 for every ৳100 wagered on average over millions of spins. You can find the specific RTP for each game in the information (ℹ) panel within the game itself. High-RTP slots from providers like NetEnt and Pragmatic Play are clearly labelled in the 7000et slots lobby.

7000et's live casino section features real-time games streamed from professional studios by leading providers including Evolution Gaming and Ezugi. Popular titles available include Live Baccarat, Live Roulette, Live Blackjack, Live Andar Bahar, Live Teen Patti, and game-show formats such as Dream Catcher and Crazy Time. Andar Bahar and Teen Patti are particularly well-suited to South Asian players including those from Bangladesh. Live tables operate around the clock, and multiple stake levels — from low-roller ৳50 tables up to high-roller tables with ৳50,000+ bet limits — ensure the live casino suits players of all budgets.

New 7000et players in Bangladesh are eligible for a welcome bonus on their first deposit, which typically matches a percentage of the initial deposit amount up to a stated maximum in BDT. The exact bonus percentage and maximum cap are displayed on the promotions page at the time of your registration. To claim the welcome bonus, ensure you opt in during the deposit process — the bonus will not be applied retroactively if opt-in is missed. The welcome bonus is available to all newly registered, fully verified players making their first-ever real-money deposit on the 7000et platform.

Wagering requirements specify how many times you must bet the bonus amount (or bonus + deposit amount, depending on the offer) before the bonus funds can be withdrawn as cash. For example, if you receive a ৳5,000 bonus with a 20x wagering requirement, you must place a total of ৳100,000 in qualifying bets before the bonus converts to withdrawable cash. Not all games contribute equally — slots typically contribute 100% of each bet toward wagering, while live casino games may contribute a lower percentage (often 10–20%). The remaining wagering progress is always visible in your 7000et account bonus panel. Always read the specific bonus terms before claiming any offer.

Yes — in addition to the welcome bonus, 7000et regularly offers free spins on selected slot titles and reload bonuses on subsequent deposits for existing players. Free spins promotions are often tied to newly launched slot games from Pragmatic Play, NetEnt, or other partner studios. Reload bonuses are available during seasonal promotions — including events around Pohela Boishakh, Eid, and major cricket tournaments like the BPL and T20 World Cup. All active promotions are listed on the 7000et promotions page. Bonus notifications are sent via the on-site message centre; ensure you have opted in to promotional communications in your account settings to avoid missing limited-time offers.

A 7000et bonus may be cancelled or forfeited if the wagering requirements were not met within the stated time limit, or if a violation of bonus terms was detected. Common reasons include: placing bets on excluded games (e.g., certain live casino tables that do not contribute to wagering), making a withdrawal request before the wagering requirement was completed, opening multiple accounts, or using bonus funds on games with an RTP above the permitted threshold. If you believe your bonus was cancelled in error, contact the 7000et support team via live chat with your bonus reference and they will investigate within 24 hours. Always review the full terms of each individual promotion before opting in.

7000et operates as an offshore online gaming platform and uses industry-standard SSL encryption to protect all player data and financial transactions. All connections to the 7000et platform are secured via 256-bit SSL technology, and financial transactions are processed through trusted, established payment processors. Player account data is never sold or shared with third parties. Regarding legality in Bangladesh, online gambling regulation is a complex area — 7000et operates offshore and players are responsible for ensuring their use of the platform complies with local laws applicable to them. We strongly recommend all users review the relevant laws in their jurisdiction before registering.

7000et provides a full suite of responsible gaming tools including deposit limits, session time limits, reality checks, cool-off periods, and self-exclusion options. Deposit limits allow you to cap how much you can add to your account per day, week, or month. Session time limits and reality check notifications remind you how long you have been playing. If you need a short break, a cool-off period (24 hours to 6 weeks) temporarily suspends your account. For more serious concerns, self-exclusion permanently blocks access to your 7000et account for a minimum period of 6 months. All these tools are accessible from the Responsible Gaming section of your account settings. Our platform is strictly for players aged 18 and above.

If you feel that gambling is negatively affecting your life, please reach out for help immediately — you are not alone, and support is available. Start by contacting the 7000et support team via 24/7 live chat to activate a self-exclusion on your account, which will prevent you from accessing the platform during your recovery period. In Bangladesh, mental health and addiction support is available through the National Mental Health Helpline and local healthcare providers in Dhaka, Chittagong, Sylhet, and other major cities. International resources such as Gamblers Anonymous also offer online support groups accessible from Bangladesh. Gambling should always be entertainment — if it stops feeling that way, please stop and seek help. For more detail, visit our dedicated Responsible Gaming page.